FAQ — Lisboa Fit Frequently Asked Questions

Question 1

How does Lisboa Fit activewear fit?

Accepted Answer

Lisboa Fit is designed as a true-to-size second-skin fit. Between sizes, size down for compression support and up for a relaxed everyday fit. Full bust, waist and hip measurements are on our size guide.

Question 2

What size do your models wear?

Accepted Answer

Our campaign models are 174–178 cm and wear a size S in leggings, sets and crop tops.

Question 3

Are the leggings squat-proof?

Accepted Answer

Yes. Every fabric is tested for opacity under stretch before it enters production, and any knit that fails opacity testing is rejected.

Question 4

What fabrics does Lisboa Fit use?

Accepted Answer

We work with Italian and Portuguese mills specialising in compressive, recovery-led knits, with an average 78% recycled fibre content across the collection.

Question 5

How should I wash my Lisboa Fit pieces?

Accepted Answer

Machine wash cold on a delicate cycle with like colours, no fabric softener, and hang to dry. Avoid tumble drying and ironing to protect elastane recovery.

Question 6

When will my order ship?

Accepted Answer

Orders placed before 14:00 WET are dispatched from Lisbon the same business day, with tracking emailed as soon as the parcel leaves the studio.

Question 7

How much is shipping?

Accepted Answer

Portugal and Spain: €4, complimentary over €80. Rest of the EU: €8, complimentary over €120. International shipping is calculated at checkout.

Question 8

What is the Lisboa Fit returns policy?

Accepted Answer

Return any unworn piece within 30 days of delivery with tags attached for a full refund, processed within 5 business days of receipt.

Question 9

Can I exchange for another size?

Accepted Answer

Yes. Start a return and place a new order — we refund the original as soon as it arrives so your new size ships immediately.

Question 10

Which payment methods do you accept?

Accepted Answer

Shopify Payments (all major cards), PayPal, Apple Pay and Google Pay. All transactions are encrypted in transit.

Question 11

How is my personal data handled?

Accepted Answer

We collect only the data needed to process orders and, with your consent, to measure and improve the store. Full detail is set out in our privacy policy.

Frequently asked questions

Sizing & fit

Fabric & care

Orders, shipping & returns

Payment & privacy